Customer service
At Chocolopolis, we're on a mission to create knowledgeable and happy customers. We do everything we can to make sure you have a wonderful experience when ordering from Chocolopolis. If you are not satisfied with your experience, we want to hear about it so we have a chance to make you happy.
If you have questions, concerns or comments
about your experience with Chocolopolis, please give us a call at (206)
282-0776, or send us an
email.
Hours
You are welcome to place orders anytime
you like. If you would like to talk to a person about your order, we
look forward to speaking with you during our business hours, Monday
through Wednesday, 11:00 am to 7:00 pm PST, Thursday through Saturday
11:00am to 9:00pm PST or Sunday 11:00am to 6:00pm PST at (206) 282-0776.
You may also
e-mail us.
Payment
We accept Visa, Mastercard, American
Express and Chocolopolis Gift Cards. If you are a corporate client who
is interested in placing a large order, please call us so that we may
make accommodations for your method of payment.
Sales Tax
Sales tax of 9.5% will be added to all
orders shipping to Washington State. No sales tax is added to orders
being shipped to other states. Individuals are responsible for paying
the appropriate sales tax in their state.
Substitutions
Given the artisan nature of the fine
chocolate we offer, demand for a particular chocolate may be larger
than the supply available. As a result, chocolate bars included in our
gift baskets may not always be the exact variety shown in the photograph.
We want our customers to have the best chocolate experience possible,
so you can trust us to provide you with a bar of equal quality on the
rare occasion when we do need to make a substitution.
